Company guideline

• Our guiding principle:
  Everything we think and do is for our clients
  Our clients: from us they expect outstanding performance in respect of quality, innovation, punctuality, reliability and service. We do all we can to bring this about: after all, their success is our success.
  
  
• Our strengths:
  All our staff take seriously their responsibility for the company and their obligation to achieve customer satisfaction. The team spirit is reinforced by fair dealings with one another in the spirit of partnership and by attractive, performance-related working conditions. Specialist further training for our staff and the common determination to make ongoing improvements to our products and services are what make us strong.
  
  
• Our suppliers:
  Our business relationships are characterised by openness to dialogue, exchanges of experience and collaboration in the spirit of partnership. The criteria behind our choice of suppliers are reliability, excellent quality and outstanding value for money.
  
  
• Our advantage:
  Through intensive networking with our clients, our own in-house product development and the production of innovative, high-quality and good-value valves and systems, we set the standard and are always one step ahead of the competition. The ongoing further development of our quality management system is in this respect an essential precondition for boosting the performance of our company.
  
  
• Our responsibility:
  We are an attractive employer in the town of Bad Oeynhausen and seek to promote the development of the next generation of skilled specialists. As a forward-looking company, we are as a matter of course committed to sustainable environmental protection.
  Our shareholders: as a Norgren group company we set our sights firmly on sustainable, profitable growth i.e. we improve our products and services continuously and never let up in our quest to improve our efficiency.
  
  Bad Oeynhausen, 07.06.2010